The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 326 |
| Atlanta, GA | 198 |
| Seattle, WA | 150 |
| Philadelphia, PA | 141 |
| Washington, D.C., DC | 123 |
| Sacramento, CA | 119 |
| Denver, CO | 118 |
| Charlotte, NC | 101 |
| San Francisco, CA | 87 |
| Miami, FL | 81 |
| Jacksonville, FL | 78 |
| Detroit, MI | 68 |
| Houston, TX | 67 |
| Orlando, FL | 66 |
| Minneapolis, MN | 63 |
| Oakland, CA | 57 |
| Portland, OR | 52 |
| Boston, MA | 51 |
| Tampa, FL | 50 |
| Indianapolis, IN | 47 |
| Pittsburgh, PA | 44 |
| Baltimore, MD | 42 |
| Nashville, TN | 36 |
| New York City, NY | 36 |
| Brooklyn, NY | 35 |
| Birmingham, AL | 34 |
| Oklahoma City, OK | 31 |
| Roanoke, VA | 31 |
| Phoenix, AZ | 29 |
| San Jose, CA | 29 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Sherman Yorkshire (@ShrmnYrkshr) reported Hey @comcastcares, is this Twitter handle meant to be ironic? No internet service for three days and not a bit information shared about when we can expect a return. Human contact utterly impossible. What a joke.
- Mike O'Malley (@bdalacross) reported
@Xfinity @CobraKaiSeries Hi, I am a comcast customer. I asked to be removed from emailing lists for advertisements. I have made this request numerous times but the advertising emails keep coming. I do not believe there is any serious effort undertaken by comcast to stop these emails. Pls DM me
- Mike O'Malley (@bdalacross) reported
@Xfinity @BravoTV Hi, I am a comcast customer. I asked to be removed from emailing lists for advertisements. I have made this request numerous times but the advertising emails keep coming. I do not believe there is any serious effort undertaken by comcast to stop these emails. Pls DM me
- Instagram-Kevinock (@Iloveblackwom3n) reported
@Verizon bro, I have to use you for zoom calls and other things for my profession I pay y’all way too much money to be as bad as @comcast smh
- Sherman Yorkshire (@ShrmnYrkshr) reported
@comcastcares Is that so? And how long would you tolerate a lack of service with no communication about what’s happening before you switched to a new service?
- Expel the Seditionists (@ImpotusFromHell) reported
@JesseCollings @BrandonThurston I get it free now as a Comcast customer. So will the millions of other Comcast customers. Lol. No idea what they are thinking.
- Maybe: Patrice (@tricerenee20) reported
I swear, #Xfinity is the absolute worst cable/internet provider, and if I can leave them today, I will.
- Sharon i (@sharon_ig) reported
**** YOU XFINITY YOU DONT VALUE YOUR CUSTOMERS. WTF IS A DATA CAP?? ITS NOT A CELL PHONE SERVICE. MORONS #cancelxfinity
- Neil Holloway (@therealneilholl) reported
@JackTweets44 @DrewsClues @DoctorWhoLad I find it stupid that Comcast owns a streaming service in Europe (NOWTV) I dont see why they don't just convert that to Peacock
- Honest Lab (@honestlab) reported
@comcastcares outage again in 30071. Right at 9:00 am. As logging into a work meeting.
- EGW 🏳️🌈 (@rhettdc) reported
.@PoPville Anyone having trouble with Comcast Cable and Internet this am in Petworth/Park View/Columbia Heights? All my services just went down.
- Mike O'Malley (@bdalacross) reported
@comcast @TheEmmys Hi, I am a comcast customer. I asked to be removed from emailing lists for advertisements. I have made this request numerous times but the advertising emails keep coming. I do not believe there is any serious effort undertaken by comcast to stop these emails. Pls DM me
- Philgamesh (@Philgamesh1) reported
@comcast @ComcastPolicy @comcastcares your new data cap policy is an abhorrent price gouge at a time when families are forced to use home internet for work. It is especially heinous in markets where customers do not have a choice of service providers. SHAME. ON. YOU.
- OldChester (@old_chester) reported
@comcastcares once again... Internet outage in my area. These occurrences happen too often & no one ever seems to do anything about them. It is really difficult to work from home with service that is consistently this unreliable. On top of that, Comcast is a monopoly here.
- Mike ❤️🍺 (@MikeLovesBeer) reported
@jaybertx My wife checked out AT&T usage and we’ve never come close to 1TB in a month so we should be good with that. It just sucks that Xfinity will be more a month come the end of the first year. Hopefully AT&T will finally lay fiber by then or a better option comes to market.
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